Our values underpin everything we do as a Group and ensure a culture of quality, responsibility and safety."
Eric Hook, Chief Executive
"In my capacity as CEO I’m pleased to present our core values. These have been agreed by the Board of Directors of Northbridge Industrial Services PLC and apply to all companies within the Group. They underpin everything we do as a Group and ensure a culture of quality, responsibility and safety.
We expect all those working for us or on our behalf to uphold these values in everything that they do while representing the Group around the world."
- Eric Hook, Chief Executive
Download our Core Values Document here.
We will act with integrity at all times - we will be honest and straightforward in our business dealings.
We are committed to acting professionally, fairly and with integrity in all our business dealings and relationships.
Northbridge personnel will apply these principles not just to their own conduct – they will also speak up when someone else is doing something which fails to embody these principles.
We work in industries and jurisdictions which represent a high risk in relation to bribery and corruption. Our approach is one of zero tolerance. Northbridge personnel should [not] give or accept anything which might be seen as a bribe and instead should immediately report any occurrence to their line manager.
Northbridge personnel will disclose to the Managing Director or Finance Director any conflicts of interest which could prevent them from acting in our best interests.
Competition and antitrust laws may affect how we deal with our competitors and the kinds of agreements we enter into. We will conduct our business in accordance with all applicable competition and antitrust laws of the countries where we operate. Northbridge personnel will seek the advice of the Managing Director or Finance Director before engaging in any conduct or transaction that might give rise to concerns about our compliance with competition laws.
Northbridge personnel means Directors, employees, agents, suppliers, contractors and anyone else acting on behalf of Northbridge.
WE WILL BE RESPONSIBLE CORPORATE CITIZENS, COMPLYING WITH OUR LEGAL OBLIGATIONS AND APPLYING SENSIBLE RISK MANAGEMENT POLICIES TO PROTECT NORTHBRIDGE’S ASSETS FOR THE BENEFIT OF SHAREHOLDERS AND OTHER STAKEHOLDERS.
We will at all times comply with the law in the jurisdictions where we operate. Where the safety standards vary between these jurisdictions, we will always seek to apply the highest standard.
We will comply with all relevant tax laws in the countries where we operate and pay the correct amount of tax based on those laws. We will not tolerate tax evasion and will make sure we do not facilitate tax evasion by other parties, even accidentally.
We will respect personal data and comply with our legal obligations to protect it and use it appropriately, only collecting data where necessary for business purposes.
We will apply controls to minimise the risk of fraud affecting our operations.
We will ensure that our financial records consistently, fully and accurately record all transactions and that our financial reporting is in accordance with applicable law and accounting standards.
We will ensure that we do not engage in any share trading which infringes the letter or the spirit of applicable law, particularly on insider trading, or the AIM Rules.
We will apply controls to minimise the risk of hacking or loss of data and to maintain the integrity of our IT systems.
We will ensure that all of our communications are consistent, effective and appropriate, both internally and externally.
We will seek to ensure that local communities where we operate benefit from employment and contracting opportunities.
We will comply with both the letter and the spirit of any local content rules.
we will ensure that everything we do is done safely - no "ifs", no "buts".
Safety is everyone’s responsibility – nothing is so urgent or important that we cannot take the time to do it safely, so that no one is hurt by our operations and no property is damaged. Any individual has the right to stop work at any time if they consider the task to be unsafe, do not have appropriate PPE or have not been given sufficient training.
Whilst conducting our work, there is no place for alcohol, controlled substances, or legal or illegal drugs. Our employees are prohibited from entering any Northbridge location, conducting business or driving or operating machinery whilst under the influence of any of the above.
WE WILL BE RESPONSIBLE GLOBAL CITIZENS PALYING OUR PART IN CREATING A SUSTAINABLE FUTURE.
We have a responsibility not only to our shareholders but also to the communities in which we operate. We will seek to ensure that we carry out our operations with respect for those communities – this means ensuring our operations cause no direct damage to the environment and seeking to minimise any indirect impact we may have, for instance by our use of energy and natural resources.
We operate around the world and we recognise we have a responsibility for upholding and protecting human rights. We will not tolerate forced labour practices, modern slavery or
WE WILL SEEK TO CREATE DIVERSE, EFFECTIVE AND FRIENDLY TEAMS WHERE PEOPLE WANT TO WORK.
We recognise that a diverse workplace is a more successful workplace, so we therefore seek to foster diversity – any discrimination on the basis of gender, race, religion, sexual orientation or any other protected characteristic has no place at Northbridge.
Everyone at Northbridge will show mutual respect and professionalism to each other during and outside of work. This courtesy is to extend to customers, suppliers, contractors and any other person affected by our operations. We will not tolerate any offensive behaviour or other form of harassment.
We will ensure our use of social media does not cause offence to colleagues, customers, suppliers, contractors or any other person affected by our operations, or otherwise damage our reputation.
We will aim to recognise and reward behaviour which reflects these principles.
We will seek to be a smoke-free environment to the extent this is consistent with local laws where we operate.
we will strive for excellence in the quality of our products and the service we provide to our customers.
We will offer relevant training to our employees to ensure they understand our principles and also that they have the appropriate skills and competences to carry out their jobs effectively and safely.
Our aim is that all Northbridge operations should be certified to ISO 14001:2015 and ISO 9001:2015 or operate to the same standards except where this is impractical due to the size or
nature of the relevant operation.